SVDirectory.com wants you to be completely satisfied with the CATS service, so our Refund Policy is simple:
If you have an CATS account and find you can't use it (for whatever reason), we'll gladly refund your money, minus your credit card company's service fee, if any.
To obtain a refund, simply notify us through our Contact form within the first fourteen (14) days from the time your account is activated.
The only exceptions to our 14-day guarantee are for fees paid for adding previous years to an account and for repeated purchase/refund instances. Once the year(s) have been added, the fees paid to add the previous year(s) and the account become non-refundable. To prevent abuse of our system, repeatedly purchasing and refunding CATS accounts is also not allowed. We also ask that you use your CATS account for at least three (3) days in order to give it a fair evaluation. Cancellations before the 3-day evaluation period may incur a service charge of $10.00.
Order securely with any of these: