A national directory of supervised visitation resources.
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Provider Information
 (ID: 1621)
Family Connections
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| Location: | West Palm Beach, FL (map) |
| Phone / FAX: | | | Service Area: | Palm Beach County. | | Agency: | Family Connections | | Agency Phone/FAX: | 561-355-3200 | | Agency Email: | mgiuliano@pbcgov.org | | Agency Link: | Family Connections | | Standard Fee: | Please call for rate information | | Sliding Scale? | Unknown | | Languages: | English | | Onsite/Offsite: | Unknown | | Years Experience: | Not listed | | Holidays: | Please call for holiday availability. | | Intake Procedure: | Please call for intake information. | | Provider Notes:
| Program Description
Family Connections provides a child-friendly secured environment and trained personnel to schedule and supervise visitations and monitored exchanges as court ordered between children and family members. Family Connections provides the court with updated information regarding compliance of the court order and copies of visitation notes if requested.
Services Provided: Supervised Visitation, Monitored Exchange, and Mini-Monitored Exchange.
Supervised Visitation
Supervised Visitation provides a safe, child friendly place for children and non-custodial parents to spend time together, and to have a documented factual account of what is said and done during the visit. Custodial and Non-Custodial parents never arrive at the same time to ensure there is no contact between them during the visitation. All supervision is Sight and Sound- the monitor is sitting with the family at all times and taking detailed notes about what is said and done during the visit.
Monitored Exchange
Monitored Exchange is a process where the custodial parent drops off their child at Family Connections so that the non-custodial parent may pick them up and have overnight, unsupervised visitation with their child(ren). Family Connections only supervises the exchange of the child(ren). The non-custodial parent then brings the child back to Family Connections so the custodial parent can pick them up. Custodial and Non-Custodial parents never arrive at the same time to ensure there is no contact between them during the exchange. Our goal is to provide a safe, child friendly place to exchange children and protect them from conflicts between the custodial and non-custodial parents.
Mini-Monitored Exchange
This is another type of exchange that allows for the custodial parent to drop off their child at Family Connections and for the non-custodial parent to pick up their child and have a 2 hour unsupervised visit off site and then return the child to Family Connections. Family Connections only supervises the exchange. Custodial and Non-Custodial parents never arrive at the same time to ensure there is no contact between them during the exchange.
Cost of Services
Supervised Visitation costs $25 per visit. The Judge determines who is responsible to pay the fee or the Judge may waive the fee completely.
Monitored Exchange and Mini-Monitored Exchange costs $10 per exchange; the Judge determines who is responsible to pay the fee or the Judge may waive the fee completely.
Hours of Operation
Monday- Friday, 8:30am-5:00pm
Supervised Visitation Hours
Saturday 9:00am 12:00pm
Sunday 3:00pm- 6:00pm
Monitored Exchange Hours
Friday 5:15pm-5:45pm, return Sunday 5:15pm-5:45pm
Saturday 9:00am-9:30am, return Sunday 5:15pm-5:45pm
Mini-Monitored Exchange Hours
Saturday 9:00am-9:30am, return Saturday 11:30-12:00pm
Sunday 3:00pm-3:30pm, return Sunday 5:30pm-6:00pm
Length of Service
Visitation Orders are for 6 months in duration. A status check may be scheduled with the Court one month prior to the expiration date of the Order in order to either extend or terminate services. |
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